![]() ![]() Shipping carriers do not process orders on weekends and U.S Federal Holidays.Īny reshipping services are at Element Vape's sole discretion. We process orders from 8:00AM PST - 4PM PST on Monday to Friday. Our team works hard everyday to ensure customers receive packages as soon as possible so we greatly appreciate your patience. Note: During the busy holiday season or surge of sales, processing can take up to 5 business days. International Packages - No estimate available, tracking will show movement from our facility to the US international Sort Facility and then once it arrives in your country (If you have not received any updates, please contact your local customs agency).Eastern Half of the US - 6-20 business days* in transit.Western Half of the US - 1-3 business days* in transit.Shipping Method and Estimated Delivery Times will be provided at checkout, depending on your location. After the processing period, a tracking email will be automatically sent to the customer to confirm the package is in the final stages of fulfillment. It can take 24 to 72 business hours to process before it is shipped out for all orders. If it's more convenient for you, we're able to ship your vape gears to a business address. The Adult Signature service requires an additional charge of $7 and the rates will be reflected during the checkout process. To receive this package, the recipient is required to show a proper form of government photo identification to the delivery employee for age confirmation. In accordance with Federal jurisdiction and laws, all vape mail orders will require the use of Adult Signature Confirmation (21+) upon delivery for packages containing e-cigarette related products. Please note that we prioritize all paid shipping customers before Free Shipping orders. You must select Free Shipping during checkout to be eligible. This option will be available whenever the final cart price is above $80, excluding applicable sales tax, excise tax, discount code, and reward points. Furthermore, check in with us at a later time as we are adding service coverage every week.įree Domestic U.S. Be sure to check our Zip Code Checkerand sign up for notifications. If we are unable to ship to your destination, a notification will be indicated at checkout. However, our shipping network of 20+ local regional carriers is expanding weekly so sign up to be notified when we are able to ship to you again! You may see that we are unable to ship to some of our customers, mainly due to logistical constraint or lack of regional carrier service in certain areas in continental U.S. I need to know when my order will be delivered.Why is my shipment delayed or stuck on processing?.Important articles regarding shipping service updates: You can pick up packages at a time and place that's convenient for you without worrying about packages left at your door while you're out! Once the order is delivered to the business location, you'll receive an email notification that it is ready for pick-up with the address location, Order Number, and business operation hours. Our team will ship your package to the PUDO location you have selected at checkout based on Zip Code search. We're proud to work with PUDOpoint to offer a convenient and secure Pick-Up counter at a local business near you! (similar to Amazon Locker) PUDOpoint - Pick-Up Option at a Local Business ( Learn More) To optimize savings and save on shipping costs, consider purchasing your order in bulk. If you are located in the Midwest or Eastern half of the U.S., your order may undergo a 2-Step Shipping Process ( Learn More). *All transit times are estimated delivery times and do not include weekends or holidays. Tracking email will automatically be sent out once it finish processing at our facility. Shipping Method and Estimated Delivery Times will be provided at checkout, depending on your location and local service provider. Vape mails will be shipped through our reliable shipping network to swiftly deliver your packages. In cases of high demand, orders can take up to 72 hours. We pride ourselves on processing your order quickly, with most orders shipping out of our facility in less than 24 hours. New Shipping Process & Tracking Notifications Check Order Status - View your Tracking Information ![]()
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